Privacy Policy

Effective Date: 15 August 2025
Last Updated: 15 August 2025

1. Introduction

This Privacy Policy outlines how [Your Company Name] ("we", "us", or "our") collects, uses, and protects personal data in the context of our business-to-business (B2B) operations, including through our website and customer relationship management via HubSpot CRM.  We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are
  • Company Name: Traffic Escort Group Ltd
  • Registered Address: West Lodge, St Andrews Major, Dinas Powys, Vale of Glamorgan, CF64 4HD
  • Company Number: 10786818
  • eMail: ian.brooks@trafficescortgroup.co.uk
  • Data Protection Officer
3. What Data We Collect

We may collect and process the following categories of personal data, primarily in a professional or business context:

  • Identity Data: Name, job title, company name
  • Contact Data: Business eMail address, phone number, business address
  • Professional Data: Industry, role, business interests
  • Technical Data: IP address, browser type, device information
  • Usage Data: Website interactions, eMail engagement
  • Marketing Data: Preferences, opt-in status, event/meeting participation
4. How We Collect Data

We collect data through:

  • Website forms (eg contact, movement requests, downloads)
  • Business communications (eg eMails, calls, meetings etc)
  • Networking events and referrals
  • Cookies and analytics tools (via HubSpot)
  • CRM integrations and marketing automation
5. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Legitimate Interests: To manage business relationships, respond to inquiries, and promote our services to relevant professionals.
  • Consent: For sending marketing communications where required.
  • Contract: When processing is necessary to fulfil a service agreement.
  • Legal Obligation: Where required by law (eg recordkeeping, compliance).

We conduct legitimate interest assessments to ensure your rights are not overridden.

6. How We Use Your Data

We use your data to:

  • Respond to business inquiries and provide services
  • Maintain and manage professional relationships
  • Send relevant B2B marketing communications
  • Improve our website and services
  • Track engagement and optimize campaigns via HubSpot
7. HubSpot CRM

We use HubSpot CRM to manage contacts, automate communications, and analyze engagement. HubSpot is a data processor under our instruction and provides GDPR-compliant tools, including:

  • Consent tracking and subscription management
  • Secure data storage (with EU data centre options)
  • Data access and deletion features
8. Sharing Your Data

We do not sell your data. We may share it with:

  • Trusted service providers (e.g., HubSpot, email platforms)
  • Legal or regulatory authorities (if required)
  • Business partners (with your consent or as part of a service)

All third parties are contractually bound to protect your data.

9. International Transfers

If data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)
  • Data processing agreements
  • Use of EU-based data centres (e.g., HubSpot’s EU hosting)
10. Data Retention

We retain B2B contact data for as long as necessary to maintain a business relationship or as required by law. You may request deletion at any time.

11. Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Object to processing (e.g., marketing)
  • Request erasure or restriction
  • Withdraw consent at any time

To exercise your rights, contact us at ian.brooks@trafficescortgroup.co.uk.

12. Cookies

We use cookies to analyse traffic and personalize content. You can manage your preferences via our cookie banner.

13. Changes to This Policy

We may update this policy periodically. Updates will be posted on this page with a revised date.

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